Return claim

You can never guarantee that you won't come across low-quality products for one cause or another, even if you work with the most dependable, honest, and responsible product suppliers. You will need a buyer's claim, under which you can return the products to the seller and get your money back, in order to avoid having to bear losses brought on by someone else's negligence or bad faith. You can get in touch with the business to create this document (satisfaction of GOST claims) in compliance with all the rules and receive a guaranteed outcome.

safeguarding your financial goals

Any number of factors can contribute to the delivery of low-quality products or the claim of poor quality. The most frequent causes are:

errors in manufacturing, different flaws, damage sustained during packaging, shipping, or storage;

not adhering to the technical and other standards outlined in the regulatory documents.

The outcome is the same in each of these situations: You cannot sell the product you got. (return of the complaint). However, the money has already been spent, and it can occasionally be a sizable sum—up to a sizable portion of the organization's overall budget. Since the Georgia’s Civil Code and other legal documents permit protecting the participants in the transaction's legitimate interests, it is essential to correctly draft an appropriate claim in these circumstances. so that the return claim can produce the intended outcome.

How can defective products be returned to customs?

The claim must be written up strictly in accordance with the model per Georgian legislation. The text of the document should, in specific, include:

a description of the conditions surrounding the purchase of the goods, including the date, time, and location of the transaction;

key traits of the purchased goods, showing which criteria make it reasonable to believe that the product is of poor quality;

the results of an unbiased investigation, which determines that the products are of bad quality and are returnable;

Information required for the return process includes the mode of transportation, the specifics of the deal, and other details.

There are typically no issues with complaints when it comes to comparatively small deliveries or the purchase of a small item of merchandise. However, when returning large-sized items and with large consignments of products, a variety of litigious circumstances might occur, so you should approach the execution of the document with the utmost caution. You will require the assistance of a knowledgeable customs intermediary.

The sample only includes the bare minimum requirements and suggestions; our experts will explain in detail how a claim for the return of goods should be written in your particular situation.But for the outcome to be assured, the document's text needs to be checked and modified to reflect the specifics of the deal. The low-quality products will then be returned to the supplier, and the money you spent will be returned to you in a legal manner.